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Simplify the ITSM Tool Selection Process with Gartner's 6-Step Guide

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Considering a new ITSM solution? Check out Gartner's "6 Smart Steps to ITSM Tool Selection Success."

This six-step guide offers a blueprint for success, along with industry-leading guidance that helps you customize your approach to evaluating ITSM tools based on key factors including:

  • Your organization's current and desired ITSM maturity level
  • Integration with critical IT operations (ITOM) capabilities
  • Vendor licensing metrics and hosting options
  • Long term vendor strategy and viability

To download Gartner's six-step guide, simply fill out the form, and you'll be on your way!

"6 Smart Tips for ITSM Tool Selection Success;" Chris Matchett, Rich Doheny, Kenneth Gonzalez. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in U.S. and internationally, and is used herein with permission. All rights reserved.