EBOOK

IT Service Management 2020

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15 Experts Share Their Insights on the Future of ITSM

In this eBook, 15 experts share insights on where ITSM is today and where it's heading tomorrow.

Learn what it takes to lead digital transformation in your organization, including the strategies and technologies needed to not just compete but excel. Also included: a comprehensive ITSM roadmap, pro insights, and tips for leveraging new opportunities in the ever-changing IT landscape.

Gain expert insights on what it takes to ensure your ITSM strategy is ready for primetime
Learn what it required to grow, scale, and evolve when the rules are constantly changing
Map out your path to ITSM success with a guided roadmap designed for decision-makers and stakeholders