In the spring of 2020, just as the COVID-19 pandemic was forcing employees to work remotely, Cherwell Software commissioned Lawless Research to survey managers and executives both inside and outside corporate IT departments.
The goal was to better understand how work process integration contributes to digital transformation—or vice versa. At the same time, we were interested in learning about both the successes and challenges companies were experiencing with remote working.
In this eBook, we will discuss the findings including:
