PEER REPORT

Creating a More Connected Campus Through Smarter Service Management

Creating a More Connected Campus Through Smarter Service Management
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Four IT Leaders in Higher Education Reimagine What's Possible with ITSM

To keep up with the growing needs of students, faculty and staff, higher ed IT departments must deliver a modern and seamless digital experience—often despite significant budget and staffing hurdles.

In this peer report, IT leaders at four different universities share how they’re using Cherwell ITSM solutions to address common higher ed challenges and create impactful results in three areas: IT staff efficiency, campus-wide user experience and enterprise-level innovation. By automating manual workflows, replacing legacy systems, enabling self-help and much more, a streamlined and customizable approach to ITSM is helping these campus IT pros make radically new realities possible.

Learn from your peers how to elevate and transform service management at own campus in Cherwell's ITSM Peer Report.