RESEARCH STUDY

Unexpected Item in Bagging Area: Personal vs. Professional

Unexpected Item in Bagging Area: Personal vs. Professional
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Study Shows How Brits Use Self-Service More in Their Personal over their Professional Lives

As self-service becomes more and more common in our daily lives, so it seems to be gaining in popularity; nearly three-quarters of Britons say self-service at work speeds up getting things done, while two-fifths say it makes their life easier.

This study, pioneered by Cherwell and Censuswide, reveals despite demand for self-service being relatively slow to take off since its arrival in Britain in the 1950s, Brits have now fully embraced its benefits. You'll learn:

  • How can self-service be improved?
  • Who uses self-service more in their personal lives?
  • How do people like to receive self-service?

Download the research, and discover how Brits and Germans vary on Self-Service.