CSM 10.2 What's New

Wednesday, 3rd March 2021
8 am SGT | 11 am AEDT | 1 pm NZDT
Live Webinar

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Join us for a Live Demonstration

Cherwell Service Management 10.2 introduces powerful new platform intelligence capabilities and enhanced technician experience.

In this webinar, you can expect to see:

How new machine learning capability enables automatic categorisation to resolve incidents and requests faster and more accurately
Enhanced related item search and navigation which makes knowledge easier to share and more accessible
Accelerated performance with enhanced event management
New Business Object Lifecycle capabilities
Updated reporting capability
New customisable templates for email

Featured Speaker

David Pickering

Manager Solution Engineering, Cherwell

David Pickering works with customers and the wider community to help improve IT operations and general business benefits through Cherwell Software. David is well regarded in the Service Management community and has presented at various ITSM conferences throughout Asia Pacific on ITIL, End User Experience, and driving successful Business and IT Value.