CSM 10.2 Technical Deep Dive - Enhancements to Approvals

Wednesday, 17 March 2021
8am SGT | 11am AEDT | 1pm NZDT
Live Webinar

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Enhancements to Approvals - Part 2 of 5

The enhanced Approvals feature reduces the need for complex, custom configuration within content, provides a more consistent and improved experience for administrators, technicians, and customers, and reduces configuration time for administrators.

In this webinar, we will explore:

Learn about the new OOTB capabilities for Approvals
Understand the configuration of Approvals for users and customers
Understand the different approval types now available

Featured Speaker

David Pickering

Manager Solution Engineering, Cherwell

David Pickering works with customers and the wider community to help improve IT operations and general business benefits through Cherwell Software. David is well regarded in the Service Management community and has presented at various ITSM conferences throughout Asia Pacific on ITIL, End User Experience, and driving successful Business and IT Value.