Make Sense of Your ITSM Options

Thursday, March 11, 2021
12:00 PM EST | 11:00 AM CST | 10:00 AM MST | 9:00 AM PST
Live Webinar

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Part 2 of 4 in the “How to Build a Business Case for Your IT Project” Series

Remember, not all vendors—and not all features—are created equally. By conducting strategic vendor research and understanding what life looks like after ITSM implementation, you’ll be able to activate the exact-right solution—one that optimizes your service environment now and in the future.

It’s time to make a change to your ITSM solution and workflows. The big question, though: Now what?

This webinar will help you make sense of the seemingly endless ITSM capabilities out there—what you need, what you don’t, and how to effectively and efficiently compare options so you can choose the right solution for your business.

In this webinar, we will explore:

Your right-now service management use cases
The service management landscape so you can decipher what’s new, what’s next, and what you need
Overcoming the fear of switching vendors—because, overwhelmingly, these sweeping changes drive satisfaction
Visualizing where you and your business want to be in the next one to three years, so you can be future-looking in your evaluations
Vendor research and short-listing the right picks

Featured Speaker

Kari Nelson

Director of Product Marketing, Cherwell Software

Kari Nelson's background and expertise has focused on numerous digital transformation technologies, including servers, storage, networking, services, software, virtualization, and ITaaS. Prior to joining Cherwell Software, Kari spent more than 15 years with Hewlett Packard Enterprise.