How to Create a Self-Service Portal...

  • Recorded on 12th June 2019
  • Duration - 45 minutes
  • On-Demand Webinar
Cherwell Webinar
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...that Revolutionizes the Employee Experience

IT teams are under increasing pressure to deliver a service experience that meet both the needs and the expectations its users. As today’s workforce comes to expect greater self-sufficiency, along with personalized and instantaneous service, IT organizations must establish a self-service strategy that elevates—if not revolutionizes—the employee experience. 

In this webinar, Matt Klassen, VP of Product Marketing for Cherwell, will discuss how (and why) the employee experience has become central to mission of IT, and why the IT self-service portal must become the new “face of IT.” He will offer practical guidance on how to create an IT self-service portal that:

This webinar explores:

  • Maximizes portal utilization and engagement
  • Automates and streamlines the request and fulfillment process
  • Provides the visibility needed to spot trends and identify areas for improvement
  • Improves productivity for both IT staff and employees