On-Demand Webinar - New to ITIL, ITSM & Lean?

  • Recorded: Tuesday, November 13, 2018
  • Duration: 57 mins
Watch the Recording

The first lesson for implementing ITIL is...never implement ITIL. Rather, focus on the key pain points your organization is experiencing today and “cherry pick” the specific ITIL processes that address these points. Don’t worry about the theory, it is all about the results.

Do you want to hear more?

Join George Spalding, EVP, Pink Elephant, 20-year ITIL veteran, and co-author of the ITIL v3 Continual Service Improvement volume and Matt Klassen, VP, Product Marketing, Cherwell as they discuss the lessons learned over two decades of working to improve IT performance


9:30 am
10:00 am
10:30 am
12:00 pm
1:00 pm
2:30 pm
3:00 pm
Meeting Starts/Introductions
Customer "Show and Share"
Roundtable Discussion
Next Meeting Planning
Happy Hour Social Networking