Realise the benefits of your self-service portal

  • Recorded on 10th September 2019
  • Duration - 46 minutes
  • On-Demand Webinar
Cherwell Webinar
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The term self-service has been in vogue for several years now.  However, in practice, many organisations are yet to implement it.  And for those that have, many fail to exploit the expected benefits.  This webinar will discuss the reasons why self-service portal implementations often fail, as well as identify what are the critical success factors you need to make sure self-service is fully integrated into your business.

This webinar explores:

  • What is self-service?
  • What are the benefits of self-service?
  • Are people using it?  If not, why not?
  • Tips and hints on how to improve usage