IT Service Management tools work to aid IT organizations in supporting and delivering IT services to the business. For IT professionals, the tools can range from simple systems of record to highly interactive systems of engagement. Typically, the better user interface and user experience the software can deliver to your users, the more productive they stand to be with the solution.
In this webinar you will learn: Why the role of UI and UX play in choosing an ITSM solution is critical, particularly when evaluating solutions in terms of the business users' experience through a self-service portal and IT service catalog.
