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DRYiCE - Connector for Lucy
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DRYiCE - Connector for Lucy

DRYiCE Lucy is an AI-powered cognitive assistant, automated to communicate in human style chat. This mApp:

  • Learns and adapts to your needs through smart conversations by leveraging enterprise-grade natural language processing (NLP) and machine learning (ML)
  • Interacts 24 x 7 in place of business and IT support users, leveraging rich plug-in integrations with various IT systems to get end-to-end automation
  • Has training for 600+ business and IT use cases, a subset of which is available out of the box along with a cognitive console for enabling powerful integrations
  • Empowers users to create a ticket for creating a request ticket for new support required or available new service
  • Suggests knowledge articles to users based on their problems